This problem causes windows to startup to a black screen, with only the “Documents” folder open, once you close it, the screen is all black, no start menu , no background, no icons.
The causes of this are not very clear to be but i suggest that it is related to some form of new virus or malware.
To correct this do the following:
– On the black desctop screen, hold Ctrl + Shift + Esc
-The tast Manager will appear, from the file menu, select run and write “explorer” without the quotations.
-Your computer will load the start menu and will work correctly.
Until now, we still haven’t fixed the problem, the next time you boot your computer , you will have to repeate the same procedure.